Attention please:
If you don't understand the size, please come to the store to inquire.
1. Choose the size according to your foot length (don't choose the size according to your country's usual size!)
2. Foot length insole length outsole length eg USA 4.5(25.5cm). This 25.5cm is the length of the media insole only.
3. better choose 1-2 size larger if your foot is a little wide or chest is a little thick.
4. Light and camera equipment and monitors may cause color difference. If you are worried then please don't pay. Thanks.
5. Allow 0-0.5cm size error due to manual measurement.
6. If you have any questions, please contact our customer service first, we will help you resolve it.
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OrestisLink’s Shipping Policy
Domestic Shipping Policy
Shipment processing time
All orders are processed according to the business days in the descriptions of every item.
Shipments or deliveries occur on weekends or holidays. Customer should expect small delays when company is experiencing a high volume of orders.
We will communicate these changes thru email.
Shipping rates and delivery estimates
Shipping charges for your order will be calculated and displayed at checkout.
*Any disclaimers related to shipping services we offer, shipping location limitations, and small delivery delays may occur.
Shipment confirmation and order tracking.
You’ll receive a shipment confirmation and tracking number.
Customs, duties, and taxes
OrestisLink is not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes, etc.).
Damages
OrestisLink is not liable for any products damaged or lost during shipping. If you received your order damaged, please contact the shipment carrier or our support team directly to file a claim. Please save all packaging material and damaged goods before filing a claim.
International Shipping Policy
We usually ship globaly allthought that depends on the drop-shipping options on every item. Read carefully.
OrestisLink Returns Policy
Usually you have 10 to 30 calendar days to return an item from the date you received it. Although, we recommend to read the terms before the purchase occur.
To be eligible for a return, your item must be unused and in the same condition that you received it.
Your item must be in the original packaging.
Your item needs to have the receipt or proof of purchase.
Refunds
Once we receive your item, we will inspect it and notify you that we have received your returned
item. We will immediately notify you on the status of your refund after inspecting the item.
If your return is approved, we will initiate a refund to your credit card (or original method of payment).
You will receive the credit within a certain amount of days, depending on your card issuer's policies.
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