ABOUT PAYMENT:
Before placing your order, please confirm details with us if you have request on product.
Please make payment within 3 days of order if possible.
ABOUT SHIPMENT:
1.Preparing Time:we need 3-5 working days to prepare your order according to our numberous orders every day.
2.Please double check your address when you write in aliexpress, if you want change before we ship them out, please notice us the new address.
3.If you choose express shipping, please remember to leave your contact number, this is required for express shipping.
FEEDBACK:
1.Your satisfaction and positive feedback is very important to us. Please leave positive feedback and 5 stars if you are satisfied with our items and services.
2.If you have any problems with our items or services, please feel free to contact us first before you leave negative feedback. We will do our best to solve any problems and provide you with the best customer services.
Note:
1.Measurement by hands allow 2-3cm errors which is normal.
2.Colors may be slightly different depending on computer and monitor settings.
OrestisLink’s Shipping Policy
Domestic Shipping Policy
Shipment processing time
All orders are processed according to the business days in the descriptions of every item.
Shipments or deliveries occur on weekends or holidays. Customer should expect small delays when company is experiencing a high volume of orders.
We will communicate these changes thru email.
Shipping rates and delivery estimates
Shipping charges for your order will be calculated and displayed at checkout.
*Any disclaimers related to shipping services we offer, shipping location limitations, and small delivery delays may occur.
Shipment confirmation and order tracking.
You’ll receive a shipment confirmation and tracking number.
Customs, duties, and taxes
OrestisLink is not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes, etc.).
Damages
OrestisLink is not liable for any products damaged or lost during shipping. If you received your order damaged, please contact the shipment carrier or our support team directly to file a claim. Please save all packaging material and damaged goods before filing a claim.
International Shipping Policy
We usually ship globaly allthought that depends on the drop-shipping options on every item. Read carefully.
OrestisLink Returns Policy
Usually you have 10 to 30 calendar days to return an item from the date you received it. Although, we recommend to read the terms before the purchase occur.
To be eligible for a return, your item must be unused and in the same condition that you received it.
Your item must be in the original packaging.
Your item needs to have the receipt or proof of purchase.
Refunds
Once we receive your item, we will inspect it and notify you that we have received your returned
item. We will immediately notify you on the status of your refund after inspecting the item.
If your return is approved, we will initiate a refund to your credit card (or original method of payment).
You will receive the credit within a certain amount of days, depending on your card issuer's policies.